1. Agreement to Terms
By accessing or using www.thepeptideslab.co.uk
(the “Website”), you confirm that you have read, understood, and agreed to these Terms and Conditions (“Terms”). If you do not agree, you must stop using the Website immediately.
We may update or amend these Terms at any time without prior notice. Continued use of the Website after changes are made constitutes acceptance of the revised Terms.
2. Age Requirement
You must be at least 18 years old to purchase any products from this Website.
3. Returns, Refunds, and Cancellations
Due to the specialist nature of our research products, the following policy applies to all customers:
Returns & Exchanges
Returns are accepted only for items that arrive defective or damaged.
If your order is received damaged or faulty, you must contact us immediately so we can arrange a replacement or refund.
Replacements will be issued only for the same product originally ordered.
Returned Parcels
If an order is returned to us by the courier due to:
- Incorrect or incomplete address details
- Failed delivery attempts
- Refusal of delivery
- Any similar delivery issue
the parcel must first be received back at our facility before a refund or replacement can be considered. This applies even when the return was not initiated directly by the customer.
Refunds
Refunds are issued only if:
- The order is cancelled before dispatch, or
- The parcel is confirmed lost while in transit
By placing an order, you acknowledge that you have read and agreed to these Terms and our Shipping & Refunds Policy.
4. Website Use
All Website content is provided for lawful, personal, and non-commercial use only. You may not copy, reproduce, modify, distribute, or exploit any material without our prior written consent. All copyright and proprietary notices must remain intact.
5. Product Use & Liability Disclaimer
All products sold are synthetic research compounds intended strictly for laboratory research and academic purposes only.
- Products are not for human or animal consumption
- Products must only be handled by trained and qualified professionals
- You are responsible for understanding and complying with all relevant safety, handling, and regulatory requirements
- Nothing on this Website constitutes medical, clinical, or health advice
We reserve the right to refuse service, cancel orders, or permanently restrict access if misuse is suspected. Any suggestion or implication of human use in communications will result in an immediate ban and refusal to sell.
6. Information Accuracy
All information provided on this Website is for general educational and research reference purposes only. We make no guarantees regarding accuracy, completeness, or suitability. Prices, product details, and availability may change without notice.
7. Mobile Messaging Terms
The Peptides Lab SMS service is operated by The Peptides Lab. By subscribing, you consent to receive recurring automated text messages, including order updates, promotional offers, and cart reminders, to the mobile number you provide — even if your number is registered on a Do Not Call list.
- Consent is not required as a condition of purchase
- Message and data rates may apply
- Message frequency may vary
Opt-Out
Reply STOP to any message or use the unsubscribe link provided. You will receive a confirmation and will no longer receive messages unless you opt in again.
Help
Reply HELP or email contact@thepeptideslab.co.uk
.
Wireless carriers are not responsible for delayed or undelivered messages. If you change your phone number, you must re-subscribe. We are not liable for message delays, errors, or resulting actions.
For data handling, please see our Privacy Policy.
8. Intellectual Property
All Website content, including text, images, branding, trademarks, and code, is owned by or licensed to Vitality Peptides and protected under intellectual property laws. No material may be reused without written permission.
9. External Links
This Website may contain links to third-party websites or services. We are not responsible for the content, security, or practices of any external sites. Accessing third-party resources is at your own risk.
10. Website Availability
We aim to maintain uninterrupted Website access but do not guarantee availability at all times. We may suspend or restrict access without notice and are not liable for any losses arising from downtime.
11. User Submissions
Any non-personal information, feedback, or content you submit becomes the property of Vitality Peptides. You agree not to submit unlawful, misleading, abusive, or defamatory material.
12. Disclaimer of Warranties
All products, services, and Website content are provided “as is” and “as available.” We make no warranties, express or implied, and disclaim all liability for errors, interruptions, viruses, or misuse. Your sole remedy is to stop using the Website.
Certain legal limitations may not apply depending on jurisdiction.
13. Indemnification
You agree to indemnify and hold harmless The Peptides Lab, its affiliates, and partners from any claims, damages, or liabilities arising from your use of the Website or breach of these Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be addressed through good faith negotiation where possible.
15. International Orders & Pricing
All prices are displayed in GBP and may change without notice. Orders must be paid in full before processing. Customers are responsible for any customs duties, taxes, or import fees.
16. Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including customs delays, postal disruptions, or natural disasters.
17. Account Termination
We reserve the right to suspend or terminate access if these Terms are violated. You agree to indemnify us for any damage resulting from your actions.
18. Severability
If any provision of these Terms is deemed unenforceable, the remaining provisions shall continue in full force.
19. Entire Agreement
These Terms, together with our Privacy Policy and any referenced policies, constitute the entire agreement between you and The Peptides Lab.
20. Contact Information
The Peptides Lab (Research Pharma Ltd)
Company Number: 17023249
167–169 Great Portland Street
London, England, W1W 5PF
Email: contact@thepeptidelab.co.uk